Help and support

Other public transport help

Get extra information on Journey Planner, Public Transport Data Program, lost property, and student IDs.


City Loop and Metro Tunnel stationsCity Loop and Metro Tunnel stations

Certain stations sit within the City Loop and Metro Tunnel networks.

How to use real-time information in Journey PlannerHow to use real-time information in Journey Planner

Journey Planner on the Transport Victoria website and PTV app includes real-time...

Find lost property on a train, tram or busFind lost property on a train, tram or bus

Find out who you need to contact if you’ve lost or found something on a train, t...

Public Transport Data ProgramPublic Transport Data Program

The program is focused on providing passengers with more timely, consistent and ...

View the zone for a station or stop in journey plannerView the zone for a station or stop in journey planner

Look up the zone for your train station, bus or tram stop. This will help you ca...

Information for schools about student IDInformation for schools about student ID

Victorian schools can get their student ID Transport Victoria approved, allowing...