Other public transport help

How to use real-time information in Journey Planner

Journey Planner on the Transport Victoria website and PTV app includes real-time travel information to help you plan your trip with greater accuracy and visibility of disruptions.

What you can see in real time

Journey Planner displays live departure information for eligible services, including:

  • Metropolitan trains, trams and buses
  • V/Line trains
  • Most buses in regional Victoria 

This information helps you view live departure times while planning your journey.

How to identify real-time information

Journey results include icons and labels that show whether the information displayed is:

  • Real-time (live) information
  • Scheduled timetable information only
  • Affected by delays or disruptions


You may see: 
 

  • A journey with live departure information and no delays:

Image of screen shot showing a journey with live departure information and no reported delays.

Click to enlarge

 

  • A journey with live departure information and current delays:

Image of a screen shot showsinga journey displaying live departure information where delays are currently affecting the service.

Click to enlarge

 

  • A journey showing scheduled timetable information only where real-time data is unavailable:

Image of screenshot showing a journey where real-time information is not available. In this case, only scheduled timetable information will be displayed.

Click to enlarge

View journey details

Select a journey result to open the Journey Details screen. Journey Details may include:

  • Updated departure and arrival times
  • Delays or timetable changes
  • Planned works and disruptions
  • Platform or stop information 

Image of a screenshot showing the results of a real time journey.

Click to enlarge

Understand disruption information

Disruptions are displayed throughout Journey Planner results and Journey Details to help you understand how service changes may affect your trip.

This can include:

  • Planned works
  • Delays
  • Service alterations
  • Replacement services 

Services without real-time information

Some services and travel modes display scheduled timetable information only.

Real-time information is not currently available on Journey Planner for:

  • SkyBus services
  • V/Line coach services
  • Replacement bus services
  • Some regional bus services
  • Walking, driving and cycling journey segments 

How real-time information works

Real-time information shows within 60 minutes of the scheduled departure. time

Departure information generally becomes more accurate as the service approaches arrival or departure.