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View privacy statements terms and conditions, and copyright and disclaimer information.  


CopyrightCopyright

The Victorian Department of Transport and Planning owns copyright for this websi...

DisclaimerDisclaimer

Content on this website is for information only. We can’t guarantee its accuracy...

Public transport complaint handling policyPublic transport complaint handling policy

Find out about the rules we follow when we handle complaints about public transp...

Roads complaint handling policyRoads complaint handling policy

Information about how we handle your private information when you make a complai...

Public transport policies and strategiesPublic transport policies and strategies

We have policies on copyright, privacy and other key areas to ensure we manage i...

myki privacy policymyki privacy policy

We manage your myki information in line with Victorian privacy laws.

Direct debit request service agreementDirect debit request service agreement

When you set up a direct debit with us, we follow certain rules. 

TAC L2P Privacy Statement and Collection Notice TAC L2P Privacy Statement and Collection Notice

This collection notice applies to the Transport Accident Commission L2P Program....

VIN trailer terms and conditionsVIN trailer terms and conditions

View terms and conditions for requesting a VIN for trailers.

Station mapping privacy collection noticeStation mapping privacy collection notice

We're using backpack-mounted cameras to map our train stations. 

Protected disclosureProtected disclosure

Protected disclosure gives you legal protection if you report wrongdoing in the ...