Direct debit request service agreement
When you set up a direct debit with us, we follow certain rules.
This is your Direct Debit Service Agreement with the Department of Transport formerly known as Public Transport Victoria (PTV), user ID no. 317213 ABN 69 981 208 782.
It explains what your obligations are when undertaking a Direct Debit arrangement with us. It also details what our obligations are to you as your Direct Debit provider.
Please keep this agreement for future reference. It forms part of the terms and conditions of your Direct Debit Request (DDR) and should be read in conjunction with your DDR authorisation.
The terms of this Direct Debit Agreement relate to the request made by you to debit the amount of funds you have nominated from the account you have nominated and for the same value in the form of myki money to be credited to the myki Card Account you have nominated.
Download this direct debit service agreement [PDF].