Public transport ticketing help
Find your myki password
Use your device's password manager to find and use your myki login and password.
If you've saved your myki login details in your device's password manager, you can use it to log in to myki.
Follow the instructions below, based on the device and application you're using.
You can also try resetting your password or finding your username in the PTV App.
Mobile devices
Desktop computers
Other options
Use the PTV app
Your myki username and password may still be stored in the PTV app.
Find your username and password in the PTV app.
You can use the PTV app for journey planning, myki top-ups and checking your balance.
Reset your username or password
On the myki login page, click on ‘forgot your password?' or 'forgot your username?'. Follow the prompts to reset your credentials.