Active transport

Food delivery riders

Know the road rules and find safety information.

You can undertake food delivery work using bikes, e-bikes, motor scooters, or motorcycles.

All riders must follow the road rules to keep everyone safe. This will help you to get to your next delivery safely and to keep earning.

Follow the road rules

Ride on the road, not the footpath - to keep pedestrians safe.
Stop at red lights and stop signs - to make sure intersections are safe for all road users.
Pull over if you need to scroll on your mobile phone – to stay focused and keep your eyes on the road (read more information below).
Check your e-bike is legal before renting or buying. There are only two types of e-bikes that are legal to ride on Victorian roads. Each one has specific requirements you must follow. Check with a bicycle mechanic if you are not sure if your e-bike is legal or not.

Fines apply if you don’t follow the road rules.

Make sure you know what you can and can’t do, and how to share the road safely with others.

Road safety is a shared responsibility. When we all do our part, everyone gets home safely.

Complete the safety training provided by your employer.
Wear high visibility and reflective clothing.
Be aware of blind spots of trucks and buses.
Be extra careful riding in the rain. Tram tracks are slippery. It’s safest to cross at an angle.
Check and maintain your equipment - your bike, mobile phone, helmet and delivery bag.
Read mobile phone rules below.

Wear protective clothing: including the right footwear, pants and jacket.
You must wear a helmet that meets the legal standards
You must have a valid motorcycle licence
If you are living in Victoria for more than 6 months, you will need to convert your international licence to a Victorian licence at VicRoads.

You can use your phone:

If it’s secured in a holder and mounted to your bike (or kept in a pocket or bag):
- For navigation
- To accept or reject a job
- Hands free listening

It is illegal to: