Fines and authorised officers on public transport
View information about fines for offences on public transport, and the role of Authorised Officers.
If you travel on public transport without a valid ticket, or you commit a transport offence, you may be fined. To travel with a valid ticket, you need to pay the correct fare and carry any concession entitlement. View more on concession fares.
Authorised Officers help keep public transport running smoothly and make sure everyone is paying their way. You’ll see them on all modes of public transport, as well as at stations and stops.
Public transport fines
If you travel without a valid ticket, or are alleged to have committed a transport offence, you may be reported by an Authorised Officer. The Authorised Officer don’t issue warnings or fines and may send a report of non-compliance to us for review.
We will then either:
- issue a fine, warning or court summons
- take no further action.
You may receive a summons to go to court if the Authorised Officer talked to you about multiple or serious offences. We will send you information on our decision by post.
Visit more information on:
- transport offences and fine amounts
- paying public transport fines
- applying for a review of your fine, including grounds for review and possible outcomes.
Refunding credit on a myki given to an Authorised Officer
An Authorised Officer can take your myki for use as evidence. If there was credit on the myki, you may be refunded after the issue has been resolved.
View how to get a myki refund or call us on 1800 800 007 after you’ve received the fine.
Authorised Officers’ role on public transport
Authorised Officers are employed by public transport operators and authorised by the Victorian Government to:
- check tickets
- provide passenger information
- improve safety
- help during special events and disruptions.
You may see them on all forms of public transport, as well as station and stops.
They are authorised by the Victorian Government to:
- check your ticket and concession entitlement, even after you’ve left the vehicle or station
- ask to take your ticket for use as evidence (unless you have a Mobile myki)
- ask for your name, address and proof of identity
- report you to the Department of Transport and Planning
- arrest you until the police arrive, if you don’t comply.
How to recognise Authorised Officers
Authorised Officers work in uniform or plain clothes. You’ll be able to identify them because they carry:
- a State of Victoria Authorised Officer badge
- photo ID
- portable myki ticket reader.
If someone claims to be an Authorised Officer and can’t show you their metal badge and photo ID, report them to a public transport employee or call us on 1800 800 007.
Code of conduct
Authorised Officers must abide by the Code of Conduct for Authorised Officers.