Metro train at station platform. It is dusk and the sky is purple. The image is reflected in a glass panel.
PTV App help

Add a favourite in the PTV App

Favourite your regular stops or lines in the PTV App.


In the PTV App you can set up favourites for stations, stops, lines/routes, journey plans and addresses (like home or work).

When you set up a favourite, it'll be the first information you see in the 'For You' section when you open the app.

This will allow you to quickly and easily access:

  • departure information, including real time for a stop
  • line/route information
  • a journey plan
  • disruption alerts for a stop/line.

Adding a favourite address or journey plan

To edit your home/work address, first delete the existing one by tapping 'Edit favourites'. Next, go to Plan and tap Home/Work to search for and set the new address.

To set up a favourite address, enter the address in the ‘Search’ bar and tap the star icon to save it as a favourite after the location appears.

To setup a favourite journey plan, use ‘Plan’ along the bottom of the screen, enter the to and from locations, and tap the star icon to save it as a favourite after the results appear.

Adding a favourite train line

To set up a favourite line, route, station or stop, use the ‘Search’ function in the main navigation and type in the name. 

 

A screenshot of the PTV mobile app with the 'search' button at the bottom clearly magnified.

The map will also show you your nearby stops and they will be listed in the white panel below the map under 'Nearby results'.

 

A screenshot of the PTV app with stop results listed, and 'Southern Cross' stop clearly magnified.

Tap the star icon to save it as a favourite after the location appears. 

A screenshot of the PTV app showing the 'Southern Cross Station' stop information, with the 'star' symbol clearly magnified.

If selecting a train station, you can select one or both directions as a favourite.

 

 

A screenshot of the PTV app showing a screen where the user must select a star symbol to favourite their preferred train line direction.

If you want to view or edit your favourites, go the to the ‘For You’ section and click on ‘Favourites’. 

Here, you can also remove favourites and change the order of your favourites. Click ‘Done editing’ to save any changes.

 

A screenshot of the PTV app showing the 'For you' screen, which lists your favourites.