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Contact a public transport operator
Lost something on public transport? Find out how to contact operators of Victorian trains, trams and buses.
Different operators run the various public transport services in metropolitan and regional Victoria. You can use these details to contact an operator if you lose something on public transport.
For ticketing and other public transport enquiries, go to the public transport enquiries page.
Train and tram operators
| Operator | What they operate | Contact details |
|---|---|---|
| Metro Trains Melbourne | Metropolitan Melbourne train network | Phone: 1800 800 007 Web: metrotrains.com.au Mail: GPO Box 1880, Melbourne VIC 3001 |
| Yarra Trams | Metropolitan Melbourne tram network | Phone: 1800 800 007 Web: yarratrams.com.au Mail: GPO Box 5231, Melbourne VIC 3001 |
| V/Line | Rail and coach services in regional Victoria. Train and coach services run to destinations across regional areas from Southern Cross Station. | Phone: 1800 800 007 Web: vline.com.au Mail: Reply Paid 5343, Melbourne VIC 3001 |