Road access permits portal

Frequently asked questions

Below are the FAQs and trouble-shooting advice for the Road Access Permits Portal (RAPP).

If you can’t find the answer to your question or issue, please email the support team on [email protected].

* Last updated 7 July 2025

Definitions and acronyms

What cannot be submitted into RAPP?

Access to RAPP

Applying for MoA and WWRR permits

Extending or changing an MoA or WWRR application

Activating and deactivating MoA permits

Assistance with MoA permit applications

Assistance with consent for WWRR permit applications

Assistance with Developer Funded WWRR permit applications

Payments

How to contact us

Acknowledgement of Country