Public transport safety and security

Fines and authorised officers on public transport

View information about fines for offences on public transport, and the role of Authorised Officers.

If you travel on public transport without a valid ticket, or you commit a transport offence, you may be fined. To travel with a valid ticket, you need to pay the correct fare and carry any concession entitlement. View more on concession fares.

Authorised Officers help keep public transport running smoothly and make sure everyone is paying their way. You’ll see them on all modes of public transport, as well as at stations and stops.

Public transport fines

If you travel without a valid ticket, or are alleged to have committed a transport offence, you may be reported by an Authorised Officer. The Authorised Officer don’t issue warnings or fines and may send a report of non-compliance to us for review.

We will then either:

issue a fine, warning or court summons
take no further action.

You may receive a summons to go to court if the Authorised Officer talked to you about multiple or serious offences. We will send you information on our decision by post.

Visit more information on:

transport offences and fine amounts
paying public transport fines
applying for a review of your fine, including grounds for review and possible outcomes.

Refunding credit on a myki given to an Authorised Officer

An Authorised Officer can take your myki for use as evidence. If there was credit on the myki, you may be refunded after the issue has been resolved.

View how to get a myki refund or call us on 1800 800 007 after you’ve received the fine.

Authorised Officers’ role on public transport

Authorised Officers are employed by public transport operators and authorised by the Victorian Government to:

check tickets
provide passenger information
improve safety
help during special events and disruptions.

You may see them on all forms of public transport, as well as station and stops.

They are authorised by the Victorian Government to:

check your ticket and concession entitlement, even after you’ve left the vehicle or station
ask to take your ticket for use as evidence (unless you have a Mobile myki)
ask for your name, address and proof of identity
report you to the Department of Transport and Planning
arrest you until the police arrive, if you don’t comply.

How to recognise Authorised Officers

Authorised Officers work in uniform or plain clothes. You’ll be able to identify them because they carry:

a State of Victoria Authorised Officer badge
photo ID
portable myki ticket reader.

If someone claims to be an Authorised Officer and can’t show you their metal badge and photo ID, report them to a public transport employee or call us on 1800 800 007.

Body-worn camera trial

The safety of everyone on our public transport network is our priority – both our passengers and our staff. Body-worn cameras present an opportunity for our Authorised Officers to help everyone on our network to not only be safe but feel safe.

Body-worn cameras are used by many other organisations across Australia and have been proven to be effective in reducing assaults and enhancing passenger safety.

From November 2026, Metro Trains Authorised Officers will be trialling body-worn cameras on the public transport network.

The trial will begin with 20 pre-trained Authorised Officers and then expand to include additional Authorised Officers.

All Authorised Officers participating in the trial will receive specialised education and training on using the cameras, including the privacy and legal requirements they must follow.

Once the training is complete, a six-month trial will commence with 72 cameras deployed on the public transport network.

The trial will include several Multimodal Authorised Officers who work across the V/Line, tram and bus networks.

View our body-worn camera trial privacy collection notice.