Avoid rushing. Hold on. Watch your step.

Hold On

Trams, trains and buses can stop suddenly — hold onto overhead handles and poles, or grab a seat when possible.
On escalators, hold the handrail and slow down.

If you're travelling with young children, hold their hand and keep a secure grip on prams.
 

Give yourself time

Rushing can lead to accidents.

Give yourself plenty of time to make your journey as hassle-free as possible and plan ahead with our Journey Planner.

Allow plenty of time to avoid unnecessary stress.

Set up Auto Top Up on your myki so you're always ready to go.
 

Watch your step

Watch your step when boarding and exiting — mind stairs, gutters and the gap between train and platform.

Hold a handrail and have your belongings ready so you can move safely. Take extra care in wet weather.

Cross the road with care near trams and always check for traffic.
 

Sit down or stand strong

Sit down when you can, especially on quieter services.

Offer priority seats (marked with orange fabric or signage) to passengers who need them.

If standing, position your feet apart for balance and stand near a handrail or strap.
 

Stay aware of your surroundings

Stand behind the yellow line on platforms and avoid distractions like texting or loud music.
Keep clear of closing doors as items can get caught.

If you drop something on the tracks, ask a staff member for help or press the help button.

Healthy habits while travelling

Wash your hands before and after travel.

Cough or sneeze into a tissue or your elbow, keep your distance where possible and stay home if you feel unwell.

Carry water, especially on warmer days.