myki privacy policy

Our myki privacy policy explains how we manage the myki information we collect. It includes details about how you can check that we're managing your myki information in line with Victorian laws.

View information about privacy on departmental websites.

In our myki privacy policy, we:

• explain our role as custodian of personal information related to myki
• define the different types of information we collect
• describe how we collect different types of information
• list the organisations we collect information for
• explain how we maintain data quality
• describe what information we keep in the myki ticketing system and how long we keep it
• explain how we protect your privacy using features of the myki ticketing system
• provide detail about information collected for unregistered, registered and Concession myki cards
• describe the ways we use myki information, including for the purposes of ticket enforcement
• describe the reasons we may give your information to a third party
• commit to taking reasonable steps to protect your information
• provide details of who you can contact to correct or update your information, or to make a complaint about the way we handle your information.

At the end of the policy, we define all the key terms and abbreviations that we use in it.

This document is reviewed regularly and at least once every two years.

View the policy

This privacy policy relates specifically to the myki ticketing system. View more on our public transport policies, including privacy.