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News

Compensation for road-related vehicle damage

You may be able to claim compensation if you are injured or your property is damaged due to the condition of a road.

General
Published date:

12/06/2025


In some cases, you may be able to claim compensation for the condition of a road, or road infrastructure, if: 

  • you are injured 
  • your property (such as a vehicle) is damaged.

How to make a claim

To make a claim, you need to submit a notice of incident and claim form [PDF].

Read more about the eligibility requirements for a notice of incident and claim.

Useful resources

View more about road issues and enquiries, including ways to contact us for road hazards and level-crossing faults.