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Disruptions

Have you recently experienced or are you currently experiencing transport disruptions?

We'd like to hear your thoughts so we can improve your travel experience.

To share your feedback on transport disruptions in April, answer this short survey.

Planned works

Building our modern network does involve some short-term pain for long-term gain.

To ease the impacts of a decade-long construction boom on people’s daily journeys and the economy, we are working with the Major Transport Infrastructure Authority and its agencies to deliver major projects and local councils.

We’re using customers’ insights to understand the pain points, and improving communications to ensure people are aware of their best options at any time of day, while making sure the effects in one area aren’t amplified by work elsewhere on the network.

During periods of major disruption, we encourage you to plan ahead and consider all your transport options.

Autumn construction blitz

Buses will replace trains on the Cranbourne and Pakenham, Frankston and Sandringham lines in April as major work begins on the Metro Tunnel.

Construction works across the metropolitan and regional train network will also impact the Glen Waverley, Mernda, Gippsland, Geelong and Warrnambool lines with buses replacing trains from 1 to 23 April.

Gippsland passengers, who have been most impacted by upgrades along Melbourne’s busiest train line, will again receive free travel for April.

Recognising the impact of works on Victorians heading to the footy during this period, the Free Tram Zone will be extended for passengers travelling to the MCG during this period.

AFL fans who use Richmond station should allow extra time to get to the MCG during April, due to service variations.

The Sandringham line will reopen for Easter Monday and V/Line trains will be back for Geelong supporters to get to the Hawthorn clash, when a crowd of 75,000 is expected to descend on the MCG.

The works will add up to 60 minutes travel time for some Metro and V/Line rail passengers.

Visit Victoria's Big Build for more information.

Plan ahead to work flexibly in April

With the construction blitz continuing in April, it’s a good time to consider working more flexibly to make the most of your work day and reduce your travel time.

You may need to change your usual travel times or work practices. Some options worth considering:

  • Arrive into the city by 7.30am to avoid long delays
  • Touch off on public transport by 7.15am for free travel 
  • Work remotely for the first or last two hours of your day
  • Work from home or from another office location outside the city one day a week.

Flexible work may not suit everyone’s role. If you do travel during the peak, or on a bus-replacement service, please allow extra time.

Read the video transcript