Coronavirus disease (COVID-19)
On this page:
- VicRoads services
- Public transport advice
- Active transport advice
- Taxi and ride-share advice
- Ports and freight services
- Construction industry
Anyone eight years and over must wear a fitted face mask on public transport and when riding in taxis or rideshare vehicles unless an exception applies.
Visit Coronavirus Victoria for the latest information.
Many high volume and priority VicRoads transactions can be completed over the phone or online.
Public transport advicePublic transport services are running to a normal timetable, including all Night Network services.
You'll see QR codes on trams, trains and buses as well as tram stops in the Free Tram Zone, Metro and V/Line stations and replacement bus stops (when operating). Please check-in every time you see a QR code to assist the Department of Health in contact tracing when there is a COVID public exposure site. Learn more on the PTV website.
When travelling on public transport you must wear a fitted face mask covering your nose and mouth and ensure you wear it for your entire journey. This applies to anyone eight years old and over. Wearing a face mask is also highly recommended at stations, platforms and stops where a safe distance (1.5m) from others cannot be maintained.
Public Transport Authorised Officers will be supporting passengers and ensuring everyone who can is wearing a mask when on public transport.
You can find out more about when and where you need to wear a face mask on the Coronavirus Victoria website.
We strongly urge you to register your myki so that the Department of Transport can contact you if you have been exposed to coronavirus (COVID-19) on a public transport service. It's quick and easy to register your myki now. PTV handles passenger information in line with the appropriate privacy standards and in line with the current State of Emergency Declaration. Should you require further information, please email [email protected].
We have plenty of cashless ways to top up your myki online or at your nearest station or stop. Cash is being accepted at PTV hubs and station ticket offices. Buses that use myki will remain cashless - please check your balance and top up your myki before you travel.
Changes to buses
Bus journeys will be made safer for drivers and passengers who have to travel, with the introduction of all-door boarding over the next 18 months.
This means that passengers can enter from any door, just like on trams, helping to maintain distance from others and reduce wait times at bus stops.
To support all-door boarding, cash transactions on buses are no longer possible.
All passengers are required to travel with a valid myki.
Increased cleaning protocols
Public transport operators have increased cleaning measures across the train, tram and bus network.
Trains, trams and buses will have increased sanitisation on all touch points and be disinfected more often.
Services across Victoria’s public transport network will run as normal despite increased cleaning measures.
Walking and cycling
There's never been a better time to choose to walk or cycle for shorter trips.
Walking routes and journey time information are available on the PTV app.
Taxi and ride-share vehicles
When you are travelling in a taxi or ride-share service, please sit in the back seat, and wash or sanitise your hands before and after getting in the vehicle.
You must wear a fitted face mask covering your nose and mouth, unless you have a lawful reason for not doing so.
Taxis and ride-share services are now required to display QR codes. Please check in when you start your journey.
There is no limit on the number of passengers, but booking service providers may choose to implement their own passenger limits. Please check with your preferred booking service provider to determine if they have introduced any limits or additional safety measures.
Drivers of taxis and ride-share services are asked to be guided by their own personal safety in conducting their duties, and to use good hygiene practices while working.
Drivers should regularly clean and disinfect surfaces in their vehicle which passengers touch, and regularly wash their own hands thoroughly with soap and water or hand sanitiser.
Drivers should also set the air-conditioning to external airflow instead of re-circulation and make hand sanitiser available for passengers.
We’re investing $22 million to support the commercial passenger vehicle industry during the coronavirus pandemic and ensure it remains a viable option for all Victorians, now and into the future.
Further information for the commercial passenger vehicle industry and customers can be found at Commercial Passenger Vehicle Victoria.
Ports and freight
The Department is working closely with the ports, freight and logistics sector to maintain Victoria's supply chain as Victoria responds to the COVID-19 pandemic.
These services include ports, roads, rail, maritime, stevedoring, intermodal, transfer facilities, distribution, warehousing, freight yards, and depots.
Roadhouses, dedicated truck stop facilities and truck-driver lounges are open.
Industry operators are asked to adhere to health and safety protocols to protect their workforces and the public.
Should you have further enquiries regarding freight and logistics, please email [email protected].
Free online course: COVID-19 Safe Practices for Freight and Delivery Drivers
We’ve developed a short online course on COVIDSafe practices for truck and delivery drivers to help industry understand Victorian Government standards when entering and travelling around the state.
The course gives drivers some practical tips about hygiene, sanitisation, and distancing to keep them safe and reassure customers in this challenging environment.
It also includes information about rest stops, planning routes and border closures.
The Victorian Government is making sure essential supplies get to where they need to go as pressure on supply chains increase due to staff shortages.
The Department is working closely with the ports, freight and logistics sector to maintain Victoria's supply chain.
Heavy vehicles are able to pass time-based curfew "no trucks" signs when they are making deliveries of food or personal hygiene products to retail outlets.
The order applies until 30 June 2022 and will be reviewed in June 2022.
Heavy vehicles can also remain in loading zones for the time required to make these deliveries.
Vaccination requirements for freight workers
Freight workers who conduct work in Victoria require eligible evidence of full vaccination or medical exemption.
Evidence can be documentation from the vaccine provider of your first dose or your COVID-19 digital certificate which is accessible through your Commonwealth myGov account.
Resources available to download:
- Freight and Logistics Industry Update: 22 April
- Freight and Logistics Industry Update: 7 April
- Freight and Logistics Industry Update: 16 March
- Freight and Logistics Industry Update: 23 February
Contact Freight Victoria for previous industry updates.
The Construction Sector Roadmap sets a way forward for the sector to stay open and keep our community safe.