Coronavirus disease (COVID-19)

Metropolitan Melbourne has now joined regional Victoria at the Third Step of eased restrictions on the roadmap to COVID Normal.

At this step, there are no restrictions on reasons to leave home.

For more information on the roadmap to reopening, visit the Victorian Government website.

Also on this page:

  • VicRoads services
  • Public transport advice
  • NSW and SA border closures
  • Back to school
  • Active transport advice
  • Taxi and ride-share advice
  • Ports and freight services
  • Boating and fishing advice
  • Major transport infrastructure projects
  • Six COVIDSafe principles apply across Victoria:

    • Wear a face mask indoors and on public transport, unless an exemption applies. Face masks are not required outside except where physical distancing can’t be maintained.  
    • Don't go to work if you feel unwell.
    • Maintain physical distancing of 1.5 metres.
    • Cough and sneeze into tissue or your elbow.
    • Practice good hand hygiene.
    • Outdoor activities carry less risk than indoor activities.

    VicRoads services

    Many high volume and priority VicRoads transactions can be completed over the phone or online.

    Licence testing has resumed in metropolitan Melbourne and customers with a suspended test will be contacted by VicRoads.

    Testing is going ahead in regional Victoria with additional safety and cleaning measures in place. 

    Please visit the VicRoads website for the latest information.

    Public transport advice

    Most public transport services are now running to the normal timetable, including the Night Network which operates on Friday and Saturday nights. 

    Please check the PTV website for timetable and disruptions information before you travel. If you need help with journey planning, please call PTV on 1800 800 007.

    Public transport service desks will not accept cash for payment to purchase or top up your myki. You must either pay online, on the phone or use contactless payment methods.

    Changes to buses

    Bus journeys will be made safer for drivers and passengers who have to travel, with the introduction of all-door boarding over the next 18 months.  

    This means that passengers can enter from any door, just like on trams, helping to maintain distance from others and reduce wait times at bus stops. 

    To support all-door boarding, cash transactions on buses are no longer possible. 

    All passengers are required to travel with a valid myki.

    Before you travel, you can check your myki at a machine or online to make sure you’re topped up and ready to go.

    General passenger behaviour

    All Victorians are being asked to play their part to keep one another safe, including making responsible choices about using our public transport network. 

    Everyone must recognise their responsibility to other people on public transport.

    We encourage everyone to practise good hygiene when on public transport. Wash your hands regularly, cover your mouth when you sneeze or cough, and avoid public transport if you’re unwell.

    Keep your distance where you can and respect the clearance zone around our drivers. Spread out along the platform and keep doorways clear. When travelling on an escalator, use every fourth step and don't pass others.

    For the most up-to-date health advice, visit the DHHS website.

    Increased cleaning protocols

    Public transport operators have increased cleaning measures across the train, tram and bus network.

    Trains, trams and buses will have increased sanitisation on all touch points and be disinfected more often.

    Services across Victoria’s public transport network will run as normal despite increased cleaning measures. 

    NSW and SA border closures

    NSW border closure

    The border between NSW and Victoria has now reopened.

    Public transport services between NSW and Victoria will also progressively resume from 23 November 2020. 

    SA border closure

    From 11:59pm on Saturday 21 November 2020, everyone who arrives in Victoria from South Australia will require a Victorian Border Crossing Permit.

    The 70-kilometre cross border permit arrangements between Victoria and South Australia are still in place. You can display your previous permits or your licence with an address within 70 kms.


    Those receiving or providing emergency medical care, providing or receiving emergency services or residing on a property that extends across both South Australia and Victoria will be exempt from the requirement for a permit.

    All shared border roads with Victoria will be closed to non-essential travel into South Australia, with checkpoints and detours in place.

    Victorians travelling into South Australia by road or via Adelaide airport are required to complete a cross border travel pre-approval form at least 72 hours before arrival.  

    V/line coach services will continue to not operate into or out of South Australia until further notice.


    Visit the Department of Health and Human Services for further info on travel to and from South Australia

    Visit the Government of South Australia travel restrictions page for more information about the travel restrictions, essential traveller status and check point locations. 

    Back to school

    School speed zones are in operation and school crossing supervisors are also back in Term 4 to continue to help students and staff move around schools and roads safely.  

    School buses are operating as normal and public transport is running a regular timetable during the day.  

    We’ve increased cleaning on all train, tram and bus services, as well as at stops and stations, to help keep passengers safe. We are working closely with the Department of Health and Human Services, the Department of Education and Training and schools to ensure school buses are clean and safe to use. 

    Walking and cycling

    There's never been a better time to choose to walk or cycle for shorter trips.

    We're rolling out 100kms of new and improved cycling routes across key inner-city suburbs to make it easier and safer for people to cycle to and from the CBD.

    Walking routes and journey time information are available on the PTV app.

    Taxi and ride-share vehicles

    When you are travelling in a taxi or ride-share service, please sit in the back seat, and wash or sanitise your hands before and after getting in the vehicle. You must wear a fitted face mask covering your nose and mouth, unless you have a lawful reason for not doing so.

    There is no limit on the number of passengers, but booking service providers may choose to implement their own passenger limits. Please check with your preferred booking service provider to determine if they have introduced any limits or additional safety measures. 

    Drivers of taxis and ride-share services are asked to be guided by their own personal safety in conducting their duties, and to use good hygiene practices while working.  

    Drivers should regularly clean and disinfect surfaces in their vehicle which passengers touch, and regularly wash their own hands thoroughly with soap and water or hand sanitiser.

    Drivers should also set the air-conditioning to external airflow instead of recirculation and make hand sanitiser available for passengers. 

    We’re investing $22 million to support the commercial passenger vehicle industry during the coronavirus pandemic and ensure it remains a viable option for all Victorians, now and into the future.

    Further information for the commercial passenger vehicle industry and customers can be found at Commercial Passenger Vehicle Victoria.

    Ports and freight

    The Victorian Government is making sure essential supplies get to where they need to go during the coronavirus (COVID-19) pandemic.

    The Department is working closely with the ports, freight and logistics sector to maintain Victoria's supply chain.

    These services include ports, roads, rail, maritime, stevedoring, intermodal, transfer facilities, distribution, warehousing, freight yards, and depots. 

    Some work restrictions have now been eased across Victoria, including workforce limits for some industries being expanded.  

    This includes supermarkets and food distribution centres, warehouses and postal and distribution centres returning to full capacity with some additional COVID Safe practices to be implemented, and a partial return to work for wholesale trade.

    As essential travellers, road and rail freight services are still able to cross interstate borders. Drivers crossing into New South Wales or Victoria from South Australia will need to review their current requirements. 

    Heavy vehicles are able to pass time-based curfew "no trucks" signs when they are making deliveries of food or personal hygiene products to retail outlets. The order applies until 31 December 2020 and will be reviewed in late 2020. Heavy vehicles can also remain in loading zones for the time required to make these deliveries. 

    Roadhouses, dedicated truck stop facilities and truck-driver lounges will remain open to support the essential work of drivers of heavy vehicles.   

    Industry operators are asked to ensure adherence to health and safety protocols to protect their workforces and the public.  

    Should you have further enquiries regarding freight and logistics, please email [email protected].

    Resources available to download:

    Freight and Logistics Industry Update: 26 November

    Freight and Logistics Industry Update: 22 November

    Freight and Logistics Industry Update: 19 November

    Freight and Logistics Industry Update: 18 November 

    Boating and fishing

    You can now go boating and fishing throughout Victoria.

    Boat ramps and jetties are open. If you’re at a ramp or jetty, you must adhere to physical distancing of at least 1.5 metres, you must wear a fitted face mask at all times, unless you have a lawful reason not to.

    Marine businesses with COVIDSafe Plans are open and must have the four square metre rule and cleaning requirements in place. For more information visit the Business Victoria website:

    Commercial shipping, commercial boating, land, port and waterway management functions and emergency access are exempt from these restrictions.

    Major projects

    Works across all Big Build projects continue as all projects adhere to the advice from DHHS to protect worker safety and jobs.  

    Physical distancing practices and increased personal hygiene measures are in place across all of our sites.