Coronavirus disease (COVID-19)
The First Step of eased restrictions for metropolitan Melbourne began at 11:59pm on Sunday 13 September 2020.
Metropolitan Melbourne remains in Stage 4 restrictions, with the First Step of the roadmap including the easing of the curfew in metropolitan Melbourne from 9pm to 5am.
The only reasons to leave home during these hours will be for permitted work, medical care and caregiving and accessing essential supplies.
Employers who require their staff to attend a worksite must issue a worker permit to their employees.
Outside of these reasons, you must stay home.
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Regional Victoria has reached the Third Step of eased restrictions.
For more information on the roadmap to reopening, visit the Victorian Government website.
Six COVIDSafe principles apply across Victoria:
- Wear a face covering when you leave home.
- Don't go to work if you feel unwell.
- Maintain physical distancing of 1.5 metres.
- Cough and sneeze into tissue or your elbow.
- Practice good hand hygiene.
- Outdoor activities carry less risk than indoor activities.
Advice from the Department of Health and Human Services recognises the importance of public transport and freight and logistics as essential services to the Victorian community.
The Department of Transport is working closely with DHHS and transport operators to limit the spread of coronavirus (COVID-19) and protect passengers on Victoria’s transport network.
The Department is also working closely with the ports, freight and logistics sector as an essential service to make sure essential supplies get to where they need to go.
If you suspect you may have coronavirus (COVID-19), please call the dedicated hotline on 1800 675 398. Please keep Triple Zero (000) for emergencies only.
For more advice please go to the DHHS website for the latest information and advice.
VicRoads is still open for business, but we encourage customers not to visit a VicRoads customer service centre unless the matter is urgent.
Many high volume and priority transactions can be completed online.
All licence and computer-based tests in metropolitan Melbourne have been suspended.
If you would experience undue hardship as a result of not sitting a licence test, you may be eligible to apply to VicRoads to undertake a light vehicle drive or computer-based test. Find out if you're eligible to apply for an undue hardship and special circumstances appointment.
Testing has now resumed in regional Victoria and customers with a suspended test will be contacted by VicRoads.
Public transport advice
Melbourne’s train, tram and bus services will continue to operate on a normal timetable each day between 5am and 8pm for essential travel, running at a reduced level from 8pm to the last service until Monday 28 September.
Full services will resume between 8pm and 9pm from Monday 28 September.
All Night Network services, which run after midnight on Friday and Saturday nights, will not operate during Stage 4 restrictions.
Please check the PTV website for disruptions information before you travel. If you need help with journey planning, please call PTV on 1800 800 007.
Public transport service desks will not accept cash for payment to purchase or top up your myki. You must either pay online, on the phone or use contactless payment methods.
Changes to buses
Bus journeys will be made safer for drivers and passengers who have to travel, with the introduction of all-door boarding over the next 18 months.
This means that passengers can enter from any door, just like on trams, helping to maintain distance from others and reduce wait times at bus stops.
To support all-door boarding, cash transactions on buses are no longer possible.
All passengers are required to travel with a valid myki.
General passenger behaviour
All Victorians are being asked to play their part to keep one another safe, including making responsible choices about using our public transport network.
Everyone must recognise their responsibility to other people on public transport.
If you don’t have to travel, please don’t.
Passengers should follow the advice of the Chief Health Officer and stay at home if they are unwell, including not travelling by public transport.
We encourage everyone to practice good hygiene when on public transport. Wash your hands regularly, cover your mouth when you sneeze or cough, and avoid public transport if you’re unwell.
Keep your distance where you can and respect the clearance zone around our drivers. Spread out along the platform and keep doorways clear. When travelling on an escalator, use every fourth step and don't pass others.
The below measures have been introduced to limit the spread of coronavirus (COVID-19) and protect all passengers on Victoria’s public transport based on advice from the Department of Health and Human Services (DHHS).
Increased cleaning protocols
Public transport operators have increased cleaning measures across the train, tram and bus network.
Trains, trams and buses will have increased sanitisation on all touch points and be disinfected more often.
Services across Victoria’s public transport network will run as normal despite increased cleaning measures.
NSW and SA border closures
NSW border closure
New South Wales has temporarily shut its border with Victoria to help slow the spread of coronavirus (COVID-19).
This means that if you're travelling from Victoria to New South Wales, you'll need an entry permit. There are provisions in place for residents of border communities, such as Albury-Wodonga and Echuca-Moama.
If you need to travel into New South Wales, you can apply for a permit through the Service New South Wales website or by calling 13 77 88.
There will be detours and vehicle checkpoints set up along the Victorian border. Visit VicTraffic for locations. Please secure your permit in advance and allow extra travel time at checkpoints.
There will also be changes to public transport services as many services will stop at the Victorian border.
SA border closure
Only Victorians with essential traveller status are permitted to travel to South Australia.
Victorians travelling into South Australia by road or via Adelaide airport are required to complete a cross border travel pre-approval form at least 72 hours before you arrive.
All shared border roads with Victoria will be closed to non-essential travel into South Australia, with checkpoints and detours in place.
V/Line coach services will no longer operate into or out of South Australia until further notice. Please visit the V/Line website for details.
Visit the Government of South Australia travel restrictions page for more information about the travel restrictions, essential traveller status and check point locations.
Back to school
School speed zones are operational as children of essential workers and children at risk are still attending school.
We are working closely with the Department of Health and Human Services, the Department of Education and Training and schools to ensure school buses are clean and safe to use when students return to classes.
All school buses and regular public transport buses will be thoroughly cleaned every day.
Walking and cycling
There's never been a better time to choose to walk or cycle shorter trips.
Walking routes and journey time information are available on the PTV app.
Taxi and ride-share vehicles
When you are travelling in a taxi or ride-share service, please sit in the back seat, and wash or sanitise your hands before and after getting in the vehicle.
There is no limit on the number of passengers, but booking service providers may choose to implement their own passenger limits. Please check with your preferred booking service provider to determine if they have introduced any limits or additional safety measures.
Drivers of taxis and ride-share services are asked to be guided by their own personal safety in conducting their duties, and to use good hygiene practices while working.
Drivers should regularly clean and disinfect surfaces in their vehicle which passengers touch, and regularly wash their own hands thoroughly with soap and water or hand sanitiser.
Drivers should also set the air-conditioning to external airflow instead of recirculation and make hand sanitiser available for passengers.
We’re investing $22 million to support the commercial passenger vehicle industry during the coronavirus pandemic and ensure it remains a viable option for all Victorians, now and into the future.
Further information for the commercial passenger vehicle industry and customers can be found at Commercial Passenger Vehicle Victoria.
Ports and freight
The Victorian Government is making sure essential supplies get to where they need to go during the coronavirus (COVID-19) pandemic.
The Department is working closely with the ports, freight and logistics sector to maintain Victoria's supply chain.
These services include ports, roads, rail, maritime, stevedoring, intermodal, transfer facilities, distribution, warehousing, freight yards, and depots.
As essential travellers, road and rail freight services are still able to cross interstate borders. Drivers crossing into New South Wales or South Australia will need to review their current requirements.
Heavy vehicles are able to pass time-based curfew "no trucks" signs when they are making deliveries of food or personal hygiene products to retail outlets. The order applies until 31 December 2020 and will be reviewed in late 2020. Heavy vehicles can also remain in loading zones for the time required to make these deliveries.
Roadhouses, dedicated truck stop facilities and truck-driver lounges will remain open to support the essential work of drivers of heavy vehicles.
Industry operators are asked to ensure adherence to health and safety protocols to protect their workforces and the public.
Should you have further enquiries regarding freight and logistics, please email [email protected].
Resources available to download:
Boating and fishing
At the First Step towards COVID Normal, boat ramps and jetties across metropolitan Melbourne are closed to all forms of recreational boating and fishing.
In regional Victoria, these activities are permitted at the Third Step and boat ramps and jetties remain open.
If you live in regional Victoria, you can go fishing and boating with one other person.
It's critical you keep 1.5 metres between yourself and others, and that you practise good personal hygiene.
Everyone must wear a face covering when they leave home, unless an exception applies.
If you feel unwell, it is vital you stay home and get tested.
Commercial shipping, commercial boating, land, port and waterway management functions and emergency access are exempt from these restrictions.
For further information, visit Better Boating Victoria.
NSW has updated its Murray River maritime rules to help slow the spread of coronavirus (COVID-19).
The NSW border starts from the high water mark on the Victorian side of the Murray River.
People currently in Victoria who intend to enter NSW waters using a vessel on the Murray River must have a permit.
This applies to:
- each person on board a vessel entering NSW waters from Victoria; and
- all recreational and commercial vessels, including houseboats.
NSW Police are enforcing border entry requirements.
Apply for a border entry permit by visiting the Service New South Wales website.
For further information about NSW border restrictions, visit the New South Wales Government website.
Works across all Big Build projects continue as all projects adhere to the advice from DHHS to protect worker safety and jobs.
Physical distancing practices and increased personal hygiene measures are in place across all of our sites.