Coronavirus disease (COVID-19)
Metropolitan Melbourne has moved to Stage 4 restrictions with stronger rules in place from 6pm Sunday 2 August 2020 in order to limit the movement of people for six weeks.
Stage 3 restrictions take effect in regional Victoria from 11.59pm on Wednesday 5 August.
Measures include a curfew in Melbourne from 8pm to 5am. The only reasons to leave home during these hours will be for work, medical care and caregiving.
To support these new restrictions, night services on Melbourne’s public transport network will be reduced during this period. The Night Network has also been suspended.
Based on the latest advice from Victoria’s Chief Health Officer, all Victorians are now required to wear a face covering when leaving home from 11.59pm Sunday 2 August.
Employers who require their staff to attend a worksite must issue a worker permit to their employees.
Restrictions are in place to help slow the spread of coronavirus (COVID-19) and save lives. For more information, visit the Department of Health and Human Services (DHHS) website.
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Advice from the Department of Health and Human Services recognises the importance of public transport and freight and logistics as essential services to the Victorian community.
The Department of Transport is working closely with DHHS and transport operators to limit the spread of coronavirus (COVID-19) and protect passengers on Victoria’s transport network.
The Department is also working closely with the ports, freight and logistics sector as an essential service to make sure essential supplies get to where they need to go.
If you suspect you may have coronavirus (COVID-19), please call the dedicated hotline on 1800 675 398. Please keep Triple Zero (000) for emergencies only.
For more advice please go to the DHHS website for the latest information and advice.
Learn more about the State Government's $2.7 billion Building Works package to support projects and jobs across Victoria as part of our coronavirus (COVID-19) economic recovery.
VicRoads services for customers in metropolitan Melbourne and Mitchell Shire
All licence testing, including computer-based tests, has been suspended for customers that live within metropolitan Melbourne and Mitchell Shire.
Customers will be contacted about re-booking existing appointments, when it is safe to do so in line with the advice of the Victorian Chief Health Officer.
Vehicle registration appointments are still available for customers and they’ll be scheduled at their closest VicRoads customer service centre, where possible.
All licence testing and appointments for customers who do not live in metropolitan Melbourne and Mitchell Shire will continue to operate as part of VicRoads return to service plan.
In line with advice from the Victorian Chief Health Officer, all medical review drive testing will be suspended in Victoria until further notice.
VicRoads has implemented additional safety measures and recording customer details for contact tracing at all customer service centres.
If you would experience undue hardship as a result of not having a driver licence or learner permit, you may be eligible to apply to VicRoads to undertake a computer test (knowledge or hazard perception test) and/or drive test. Download a VicRoads application form here.
VicRoads is still open for business but encourage customers not to visit a VicRoads customer service centre unless the matter is urgent. Many high volume and priority transactions are available online. Please visit the VicRoads website for the latest information.
Public transport advice
We are running as many train, tram and bus services as we can in the regions, the city and the suburbs, and we will continue to monitor patronage on the network and make changes if we need to, to ensure public transport is safe, clean and reliable.
Public transport service desks will not accept cash for payment to purchase or top up your myki. You must either pay online, on the phone or use contactless payment methods.
New trains and trams
We’re running 95 extra train and tram services each day to help people who have to travel for work or study, shop for essential supplies, or to perform care duties, to stay safe.
By adding extra train services outside the peak, passengers who have to travel will be able to stagger their travel times and increase the space on carriages.
In the morning, extra services have been added between 6am and 7am or 9am and 10am. In the afternoon, extra services have been added between 3pm and 4pm or after 6pm.
On the tram network, two new shuttle routes are running along Collins St, making more room for passengers who have to travel.
Route 11A is running from the new depot at Preston to Victoria Harbour via St Georges Road, Brunswick Street and Collins Street. It runs between 7am and 10.30am, and then between 3pm and 7.30pm on weekdays.
Route 11B will provide more trams more often on Collins Street. It is running between 6am and midnight on Monday to Thursday, 6am and 1am on Friday to Saturday and 7.30am and midnight on Sunday.
Changes to buses
Bus journeys will be made safer for drivers and passengers who have to travel, with the introduction of all-door boarding over the next 18 months.
This means that passengers can enter from any door, just like on trams, helping to maintain distance from others and reduce wait times at bus stops.
To support all-door boarding, cash transactions on buses are no longer possible.
All passengers are required to travel with a valid myki.
General passenger behaviour
All Victorians are being asked to play their part to keep one another safe, including making responsible choices about using our public transport network.
Everyone must recognise their responsibility to other people on public transport.
If you don’t have to travel, please don’t.
Passengers should follow the advice of the Chief Health Officer and stay at home if they are unwell, including not travelling by public transport.
We encourage everyone to practice good hygiene when on public transport. Wash your hands regularly, cover your mouth when you sneeze or cough, and avoid public transport if you’re unwell.
Keep your distance where you can and respect the clearance zone around our drivers. Spread out along the platform and keep doorways clear. When travelling on an escalator, use every fourth step and don't pass others.
The below measures have been introduced to limit the spread of coronavirus (COVID-19) and protect all passengers on Victoria’s public transport based on advice from the Department of Health and Human Services (DHHS).
Increased cleaning protocols
Public transport operators have increased cleaning measures across the train, tram and bus network.
Trains, trams and buses will have increased sanitisation on all touch points and be disinfected more often.
Services across Victoria’s public transport network will run as normal despite increased cleaning measures.
Physical distancing measures are currently in place and Victorians are being asked to consider staggering their travel times in the mornings and evenings on trains, trams and buses if they are able to.
This will help to reduce the number of people using the network at any one time and reduce the spread of coronavirus (COVID-19).
While services across Victoria’s public transport network will continue to run as normal, passengers are reminded of Victoria’s free early bird travel, with all metropolitan trains free if you touch on and off before 7.15am.
NSW and SA border closures
NSW border closure
New South Wales has temporarily shut its border with Victoria to help slow the spread of coronavirus (COVID-19).
This means that if you're travelling from Victoria to New South Wales, you'll need an entry permit. There are provisions in place for residents of border communities, such as Albury-Wodonga and Echuca-Moama.
If you need to travel into New South Wales, you can apply for a permit through the Service New South Wales website or by calling 13 77 88.
There will be detours and vehicle checkpoints set up along the Victorian border. Visit VicTraffic for locations. Please secure your permit in advance and allow extra travel time at checkpoints.
There will also be changes to public transport services as many services will stop at the Victorian border.
SA border closure
Only Victorians with essential traveller status are permitted to travel to South Australia.
Victorians travelling into South Australia by road or via Adelaide airport are required to complete a cross border travel pre-approval form at least 72 hours before you arrive.
All shared border roads with Victoria will be closed to non-essential travel into South Australia, with checkpoints and detours in place.
V/Line coach services will no longer operate into or out of South Australia until further notice. Please visit the V/Line website for details.
Visit the Government of South Australia travel restrictions page for more information about the travel restrictions, essential traveller status and check point locations.
Back to school
School speed zones are operational as children of essential workers and children at risk are still attending school.
We are working closely with the Department of Health and Human Services, the Department of Education and Training and schools to ensure school buses are clean and safe to use when students return to classes.
All school buses and regular public transport buses will be thoroughly cleaned every day.
Walking and cycling
There's never been a better time to choose to walk or cycle shorter trips.
Walking routes and journey time information are available on the PTV app.
Taxi and ride-share vehicles
When you are travelling in a taxi or ride-share service, please sit in the back seat, and wash or sanitise your hands before and after getting in the vehicle.
There is no limit on the number of passengers, but booking service providers may choose to implement their own passenger limits. Please check with your preferred booking service provider to determine if they have introduced any limits or additional safety measures.
Drivers of taxis and ride-share services are asked to be guided by their own personal safety in conducting their duties, and to use good hygiene practices while working.
Drivers should regularly clean and disinfect surfaces in their vehicle which passengers touch, and regularly wash their own hands thoroughly with soap and water or hand sanitiser.
Drivers should also set the air-conditioning to external airflow instead of recirculation and make hand sanitiser available for passengers.
We’re investing $22 million to support the commercial passenger vehicle industry during the coronavirus pandemic and ensure it remains a viable option for all Victorians, now and into the future.
Further information for the commercial passenger vehicle industry and customers can be found at Commercial Passenger Vehicle Victoria.
Ports and freight
The Victorian Government is making sure essential supplies get to where they need to go during the coronavirus (COVID-19) pandemic.
The Department is working closely with the ports, freight and logistics sector to maintain Victoria's supply chain.
These services include ports, roads, rail, maritime, stevedoring, intermodal, transfer facilities, distribution, warehousing, freight yards, and depots.
As essential travellers, road and rail freight services are still able to cross interstate borders. Drivers crossing into New South Wales or South Australia will need to review their current requirements.
Heavy vehicles are able to pass time-based curfew "no trucks" signs when they are making deliveries of food or personal hygiene products to retail outlets for six months. Heavy vehicles can also remain in loading zones for the time required to make these deliveries.
Roadhouses, dedicated truck stop facilities and truck-driver lounges will remain open to support the essential work of drivers of heavy vehicles.
Industry operators are asked to ensure adhere to the health and safety protocols to protect their workforces and the public.
Should you have further enquiries regarding freight and logistics, please email [email protected].
Download the Freight and Logistics Industry Update 5 August.
Boating and fishing
Under Stage 4 restrictions, boat ramps and jetties across metropolitan Melbourne are closed to all forms of recreational boating and fishing.
In regional Victoria, these activities are permitted under Stage 3 restrictions and boat ramps and jetties will remain open.
If you live in regional Victoria, you can go fishing and boating with one other person.
It's critical you keep 1.5 metres between yourself and others, and that you practise good personal hygiene.
Everyone must wear a face covering when they leave home, unless an exception applies.
If you feel unwell, it is vital you stay home and get tested.
Commercial shipping, commercial boating, land, port and waterway management functions and emergency access are exempt from these restrictions.
For further information, visit Better Boating Victoria.
NSW has updated its Murray River maritime rules to help slow the spread of coronavirus (COVID-19).
The NSW border starts from the high water mark on the Victorian side of the Murray River.
People currently in Victoria who intend to enter NSW waters using a vessel on the Murray River must have a permit.
This applies to:
- each person on board a vessel entering NSW waters from Victoria; and
- all recreational and commercial vessels, including houseboats.
NSW Police are enforcing border entry requirements.
Apply for a border entry permit by visiting the Service New South Wales website.
For further information about NSW border restrictions, visit the New South Wales Government website.
Works across all Big Build projects continue as all projects adhere to the advice from DHHS to protect worker safety and jobs.
Physical distancing practices and increased personal hygiene measures are in place across all of our sites.