Coronavirus disease (COVID-19)
On this page:
- VicRoads services
- Public transport advice
- Active transport advice
- Taxi and ride-share advice
- Ports and freight services
- Construction industry
Anyone eight years and over must wear a fitted face mask on public transport and when riding in taxis or rideshare vehicles unless an exception applies.
Visit Coronavirus Victoria for the latest information.
Many high volume and priority VicRoads transactions can be completed over the phone or online.
Public transport advicePublic transport services are running to a normal timetable, including all Night Network services.
When travelling on public transport you must wear a fitted face mask covering your nose and mouth and ensure you wear it for your entire journey. This applies to anyone eight years old and over. Wearing a face mask is also highly recommended at stations, platforms and stops where a safe distance (1.5m) from others cannot be maintained.
Public Transport Authorised Officers will be supporting passengers and ensuring everyone who can is wearing a mask when on public transport.
We strongly urge you to register your myki so that the Department of Transport can contact you if you have been exposed to coronavirus (COVID-19) on a public transport service. It's quick and easy to register your myki now. PTV handles passenger information in line with the appropriate privacy standards and in line with the current State of Emergency Declaration. Should you require further information, please email [email protected].
We have plenty of cashless ways to top up your myki online or at your nearest station or stop. Cash is being accepted at PTV hubs and station ticket offices. Buses that use myki will remain cashless - please check your balance and top up your myki before you travel.
Changes to buses
Bus journeys will be made safer for drivers and passengers who have to travel, with the introduction of all-door boarding over the next 18 months.
This means that passengers can enter from any door, just like on trams, helping to maintain distance from others and reduce wait times at bus stops.
To support all-door boarding, cash transactions on buses are no longer possible.
All passengers are required to travel with a valid myki.
Walking and cycling
There's never been a better time to choose to walk or cycle for shorter trips.
Walking routes and journey time information are available on the PTV app.
Taxi and ride-share vehicles
When you are travelling in a taxi or ride-share service, please sit in the back seat, and wash or sanitise your hands before and after getting in the vehicle.
You must wear a fitted face mask covering your nose and mouth, unless you have a lawful reason for not doing so.
QR codes are no longer required in taxis or ride share vehicles.
There is no limit on the number of passengers, but booking service providers may choose to implement their own passenger limits. Please check with your preferred booking service provider to determine if they have introduced any limits or additional safety measures.
Drivers must clean with an approved disinfectant surfaces of the vehicle which are likely to have been touched, in the following circumstances:
|At the start of a shift - before providing the first trip on any day||High-touch surfaces that a driver or passenger is likely to have touched.|
|Between trips - after providing a trip and before providing another trip||High-touch surfaces that the passenger is likely to have touched.|
|Between drivers - if a commercial passenger vehicle is used by more than one driver, it will need to be done before providing the vehicle for use by the next driver||High-touch surfaces that the driver is likely to have touched.|
|After private use if the vehicle is used for private purposes, before providing another trip||High-touch surfaces that a driver or passenger is likely to have touched.|
Drivers must record this information whenever they clean the vehicle. You can find out more about what’s required by drivers and booking service providers by visiting Safe Transport Victoria (formally Commercial Passengers Vehicle Victoria) webpage.
An approved hand sanitiser must also be available to passengers for every trip that starts in Victoria.
Drivers should also set the air-conditioning to external airflow instead of re-circulation and make hand sanitiser available for passengers.
We’re investing $22 million to support the commercial passenger vehicle industry during the coronavirus pandemic and ensure it remains a viable option for all Victorians, now and into the future.
Further information for the commercial passenger vehicle industry and customers can be found at Safe Transport Victoria.
Ports and freight
The Department is working closely with the ports, freight and logistics sector to maintain Victoria's supply chain as Victoria responds to the COVID-19 pandemic.
These services include ports, roads, rail, maritime, stevedoring, intermodal, transfer facilities, distribution, warehousing, freight yards, and depots.
Roadhouses, dedicated truck stop facilities and truck-driver lounges are open.
Industry operators are asked to adhere to health and safety protocols to protect their workforces and the public.
Should you have further enquiries regarding freight and logistics, please email [email protected].
Free online course: COVID-19 Safe Practices for Freight and Delivery Drivers
We’ve developed a short online course on COVIDSafe practices for truck and delivery drivers to help industry understand Victorian Government standards when entering and travelling around the state.
The course gives drivers some practical tips about hygiene, sanitisation, and distancing to keep them safe and reassure customers in this challenging environment.
It also includes information about rest stops, planning routes and border closures.
The Victorian Government is making sure essential supplies get to where they need to go as pressure on supply chains increase due to staff shortages.
The Department is working closely with the ports, freight and logistics sector to maintain Victoria's supply chain.
Heavy vehicles are able to pass time-based curfew "no trucks" signs when they are making deliveries of food or personal hygiene products to retail outlets.
The order applies until 30 June 2022 and will be reviewed in June 2022.
Heavy vehicles can also remain in loading zones for the time required to make these deliveries.
Vaccination requirements for freight workers
Freight workers who conduct work in Victoria require eligible evidence of full vaccination or medical exemption.
Evidence can be documentation from the vaccine provider of your first dose or your COVID-19 digital certificate which is accessible through your Commonwealth myGov account.
Resources available to download:
- Freight and Logistics Industry Update: 23 June 2022
- Freight and Logistics Industry Update: 27 May 2022
- Freight and Logistics Industry Update: 18 May 2022
- Freight and Logistics Industry Update: 16 May 2022
Contact Freight Victoria for previous industry updates.
The Construction Sector Roadmap sets a way forward for the sector to stay open and keep our community safe.