Novel coronavirus

The Department of Health and Human Services is working closely with the Victorian health sector, Commonwealth and international agencies to respond appropriately to the outbreak of a novel coronavirus.

This situation is changing frequently. Please visit the DHHS website for updates.

Unless you have been in mainland China in the past 14 days, you should continue to go about your daily lives and use our transport network as normal.

How to protect yourself and your family

To protect yourself and your family, it’s important to pay close attention to good hand and respiratory hygiene. 

Feel a cough or sneeze coming on? Cover your mouth and nose with a tissue and then dispose of it in a rubbish bin. If you don't have a tissue handy, cough into your elbow rather than your hands.

Remember to wash your hands regularly, particularly after using the toilet and before eating.

Where possible, use liquid soap rather than bar soap, and wash your hands for at least 20 seconds. Be sure to dry your hands afterwards, preferably with a paper towel.

If you think you may have novel coronavirus, please call the dedicated hotline 1800 675 389. This hotline is serviced by Nurse-on-Call. Please keep Triple Zero (000) for emergencies.


Face masks are not recommended for use by members of the public in Victoria for the prevention of infections like novel coronavirus.

Further information 

Stay up to date with the latest health advice.

Download the novel coronavirus fact sheet (PDF 446KB).

Download the novel coronavirus fact sheet (DOCX 59KB)