Major disruptions continue on most V/Line services

Coaches will continue to replace the majority of V/Line services today as hundreds of frontline V/Line staff continue to isolate to contain the spread of coronavirus.

V/Line will operate a limited number of morning peak services on the Ballarat and Bendigo lines, as well as a full service on the Seymour line to support essential workers needing to travel to and from Melbourne. 

All remaining services will replaced by coaches across the day.

Passengers are asked to check the V/Line website and social media before they start their journeys for the latest travelling information.

Five positive tests among drivers and operational staff has meant that more than 300 of the V/Line workforce have been required to isolate to keep everyone safe.

Contact tracing will continue throughout the night and V/Line is doing everything they can to operate more trains throughout the day if possible.

Replacing most trains with coaches will allow for services to continue to operate, giving passengers certainty and helping to contain the outbreak.

Coaches will operate to a 30-minute frequency on the Geelong line, a 30-minute frequency during the morning and evening peaks on the Ballarat line and every 60 minutes across the rest of the day.

The Gippsland and Bendigo line replacement coaches will operate to a 60-minute frequency and all coach replacements for long-distance services on the Warrnambool, Ararat, Maryborough, Swan Hill, Echuca, Shepparton, Albury and Bairnsdale lines will depart to the normal timetable.

Customers should allow up to an extra 90 minutes for their journey.

V/Line’s COVIDSafe plan has a number of general contingency plans for different types of service disruptions, allowing it to modify services and put alternate transport options in place quickly whenever services are disrupted, including due to a COVID-19 exposure.

A number of controls have been in place during the coronavirus pandemic to keep drivers and passengers safe, including physical distancing requirements and measures in common areas, mandated mask wearing, QR codes, additional cleaning, temperature testing for staff, encouraging good hygiene practices, as well as regular communications with our staff about working in a COVID safe environment.

V/Line and the Department of Transport are working closely with the Department of Health to support the V/Line staff and we are exercising an abundance of caution in the interest of our crews and passengers.

We apologise to passengers making permitted journeys for the disruption to their journey and thank everyone for their continued patience and understanding during this challenging time.

For the latest travel information, visit vline.com.au or call 1800 800 007.