Road permits and charges

Road access permits portal

Use the portal to apply for work permits on roads we manage.

Go to the road access permits portal

The RAPP is an online permit self-service portal that has been created for industry to submit various permits and notifications related to working on Department of Transport and Planning (DTP) managed roads.

Construction-related companies can apply, monitor and receive authorised applications to carry out traffic management activities.

To sign up for an account, fill out the road access permits portal registration form (PDF).

We introduced the RAPP for traffic management companies to lodge Memorandum of Authorisation (MoA) permit applications, for construction-related applicants to lodge Consent for Working Within the Road Reserve (WWRR) permit applications, and for the telecommunication industry to submit Land Access Activity Notice (LAAN) Notifications.

The application process for the following permits has not changed.

Please continue to submit applications through the email addresses indicated below:

  • Big Build MoA permits - NELP, please email [email protected]
  • Utility/PTV notifications – please email the details to [email protected]
  • Special Events MoA Permits – go here to see who you need to contact
  • Master Access Agreement – If your works relate to the installation of a new mobile telecommunication facility under a Master Access Agreement on behalf of Telstra, Optus or Vodafone/TPG please send it to the Land and Property Group [email protected]
  • Traffic management companies carrying out works on a council road that doesn’t need DTP MoA authorisation but requires TRIMS or use of certain traffic control devices or signs – please email [email protected]
  • Extensions/Changes to MoA permits previously authorised with an RWE number and is still valid – please email [email protected]

Please continue to submit the following WWRR permit applications to through to the email addresses indicated below:

  • Big Build WWRR permits (i.e. LXRP, West Gate Tunnel, Metro Tunnel, NELP, Melbourne Airport Rail, Suburban Rail Loop) – please email [email protected]  
  • Developer Funded WWRR permits – please submit via the relevant regional email address (found under "assistance with developer funded WWRR permit applications).
  • Integration/Alliance WWRR permits – for questions about a WWRR permit, please contact the relevant regional email address (found under "assistance with consent for WWRR permit applications).

How do I use RAPP?

We’ve created the following materials to help you use RAPP:  

How do I register for an account?

Complete the registration form (PDF) and follow the instructions to create an account.

Please note only accredited traffic management companies can apply for an MoA permit to work on a DTP declared road.

Access to RAPP is organised as part of the accreditation process and an individual in each organisation can create accounts for staff members.

Please contact the area within your organisation that manages accreditation to set up your account or visit the accreditation program webpage to find out more about how to apply for accreditation.

If you are unsure if your traffic management company has an RAPP account, please email [email protected].

Contact us

If you need more help or have any further questions, please email the support team on [email protected].