When do I contact Department of Transport and Planning?
Drivers and operators are able to do some of their heavy vehicle business activities at Department of Transport and Planning Customer Service Centres and agencies.
This includes paying their heavy vehicle registration fees (this includes the federal interstate registration scheme), renewing driver licences, booking heavy vehicle inspections and purchasing a National Driver Work Diary.
The National Driver Work Diary can be purchased for $30 at VicRoads Customer Service Centres and agencies. The diary is not a VicRoads document but VicRoads sells the diary on behalf of the National Heavy Vehicle Regulator (NHVR).
The regulation of carrying dangerous goods, road rules and drink/drug driving rules also remain under Victorian law. However, NHVR authorised officers now enforce heavy vehicle offences under Heavy Vehicle National Law (NVVL).
Legal and court processes largely remain the same as they were before the HVNL. This means if you receive a fine under the HVNL, you will still make payment or contest the infringement notice as per the instructions on the reverse of the ticket.
Existing approved vehicle examiner schemes and services in Victoria will continue to be managed by VicRoads on behalf of the Regulator.